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FAQ

Do you ship worldwide?

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Yes, we ship to all countries globally. Shipping will be calculated upon check out.

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What currency is Supra V World products in?

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All prices are in Australian Dollars.

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How can I pay for my order?

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Due to increasing fraudulent activity, we only accept payment through PayPal, which is a well-known, trusted and secure way to pay on the internet.

If you do not currently have an account with PayPal, it’s free and is a simple set up taking only a few minutes:

https://www.paypal.com/au/webapps/mpp/account-selection

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When processing the payment, you are temporarily transferred from Supravworld to the secure PayPal webpage. No financial information, passwords, credit card numbers or personal information other than your name, email address, and shipping address is received by us. 

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Although PayPal is extremely secure, we are not responsible for protecting the personal information you share with them. You are encouraged to read the related PayPal policies carefully.

After completing your payment, you are presented with a link which will allow you to return to our site, finalize or cancel the transaction, and view or download an invoice.

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Production Lead Time

Once your order has been received, please allow 3-5 days for the production lead time, this is due to the specific variances of order placed and to ensure quality of item is met 100% of the time. A delivery notification and tracking number will be provided as soon as the product is ready for shipment. 

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I accidently provided the wrong delivery address; how do I change it?

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Please contact us immediately and let us know the changes required, we will try our best to accommodate.

 

Can I apply a discount code after placing my order?

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Unfortunately, once the transaction has been processed you are not able to add a discount code.

 

Can I exchange or refund?

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Please refer to Return Policy

 

I have placed an order but have not received a confirmation email?

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Email confirmations should be received within a few hours of placing your order. Please check your spam or junk folder and that the email address provided at time of order is correct.

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If still no resolution from the above steps, please contact us to investigate further.

 

Where can I buy Supravworld performance engine parts?

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Supravworld operates from Sydney, Australia. Items can only be purchased direct with us through our website or through Supravworld on Ebay.

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The item I want to purchase is out of stock, what can I do?

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Contact us directly and we can prioritise your order, we can then list as in stock for you to process payment.

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